Step 1: Upgrade to the Required Firmware. Firmware version 5.5.0: Polycom® VVX 300 Polycom® VVX 310 Polycom® VVX 400How to Configure Polycom VVX Series for 3CX. The Polycom firmware indicated here will be installed on the phone to support Switchvox's phone setup process. The following 3rd party Polycom phones are supported when using a Phone Feature Pack, and the correct firmware pushed to the phone by the Phone Feature Pack.Navigate to Settings > Status… Navigate to Network… Navigate to TCP/IP Parameters… On this screen you will find your phone’s IP address Enter the IP address in your web browser Enter your credentials Select Admin Enter the default password (456) Not working? Reset to default settings. ![]() Perform the following steps on your polycom device.
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